Refund Policy

Last updated: 23-Oct-2023

Dhauladhar Sewa Charitable Trust (“we,” “us,” or “our”) is committed to ensuring that your charitable donations and contributions are handled with the utmost care and transparency. This Refund Policy outlines our policy for refunds related to donations made through our website, https://dhauladharsewacharitabletrust.org/. By making a donation through our website, you agree to this Refund Policy.
1. Eligibility for Refunds
We generally do not offer refunds for donations, as charitable contributions are non-refundable. However, we may consider a refund in the following circumstances:

1.1 Duplicate Donations: If you have made a duplicate donation in error, please contact us promptly. We will review the request and may issue a refund for the duplicate amount.

1.2 Unauthorized Charges: If your credit card or payment method was charged without your authorization, please notify us immediately. We will investigate the matter and may issue a refund if the charges were unauthorized.
2. How to Request a Refund
To request a refund, please contact us using the information provided on our website. In your refund request, please provide the following details:
Your name
Contact information
Donation date and amount
Reason for the refund request
Any supporting documentation or evidence

We will review your refund request and may request additional information as needed to process your request.
5. Refund Process
If your refund request is approved, we will process the refund as soon as possible. The timing of the refund may vary depending on your payment method and financial institution. Please allow sufficient time for the refund to be processed.
5. Tax Deductibility
Please note that if you received a tax deduction for your charitable donation, the refund may affect your tax liability. We recommend that you consult a tax professional or financial advisor regarding the impact of a refund on your tax situation.
6. Contact Us
If you have any questions or concerns regarding our refund policy, please contact us at info@dhauladharsewacharitabletrust.org. We are here to assist you and address any issues related to your charitable donations.

This Refund Policy is subject to change and may be updated periodically. We recommend reviewing it each time you make a donation to stay informed about our refund practices. Your continued use of our website and making donations indicates your acceptance of this policy.